Discussion:
[crossfire] New bug tracker states
Kevin Zheng
11 years ago
Permalink
Hi there,

The Crossfire bug/patch tracker on SourceForge uses states to keep track
of the state of a bug report/patch. In order to make it more useful, I
propose removing several states and adding new ones to clear things up.

The first state should still be "open", meaning that it was just
submitted, is unread, and very likely needs feedback from the sender.
This means we can remove "unread".

Next, there should be "analyzed". The problem is understood and a
solution is being sought.

Next, "feedback". Further work requires additional information from the
originator or the community?possibly confirmation of the effectiveness
of a proposed solution.

Next, "patched". A patch has been committed, but some issues (e.g.
confirmation from originator) are still open.

Next, "suspended". The problem is not being worked on, due to lack of
information or resources. This is a prime candidate for somebody who is
looking for a project to do. If the problem cannot be solved at all, it
will be closed, rather than suspended. This should replace
"pending-wont-fix".

Finally, some of the closed states are ambiguous and should be removed.
"closed-postponed", "closed-remind", and "closed-accepted" are prime
candidates because they are redundant. "cloed-wont-fix" is the same as
invalid, so remove that too.

These changes should apply to both the bug and patch tracker, and
probably the feature request tracker as well.

Thanks,
Kevin Zheng
Nicolas Weeger
11 years ago
Permalink
Hello.
Post by Kevin Zheng
The Crossfire bug/patch tracker on SourceForge uses states to keep track
of the state of a bug report/patch. In order to make it more useful, I
propose removing several states and adding new ones to clear things up.
Seems all fine to me, thanks for handling those kind of things :)


Regards


Nicolas
--
Mon p'tit coin du web - http://nicolas.weeger.org
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Rick Tanner
11 years ago
Permalink
Post by Kevin Zheng
The Crossfire bug/patch tracker on SourceForge uses states to keep
track of the state of a bug report/patch. In order to make it more
useful, I propose removing several states and adding new ones to
clear things up.
Based on the feedback of this discussion, the following changes have
been made.

The options or fields that are available are:

Open Statuses
Closed Statuses

Open Statuses now include:
* open
* analyzed
* feedback-needed

(NOTE: "feedback-needed" is a slight modification of the "feedback"
heading from the original discussion summary)

Closed Statuses now include:
* closed
* suspended

The changes apply to all ticket queues, which include:
* Support Requests
* Patches
* Bugs
* Feature Requests

Please post to this thread any questions, concerns or comments.

Thank you,

- - Rick Tanner
Nicolas Weeger
11 years ago
Permalink
Thanks Leaf!



Regards


Nicolas
...
--
Mon p'tit coin du web - http://nicolas.weeger.org
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Kevin Zheng
11 years ago
Permalink
Hi there,

I've just noticed that the new bug tracker states only appear in the
"Support Requests" tracker. Each tracker must be updated individually
in order for the new states to apply across all trackers.

Thanks,
Kevin Zheng
Rick Tanner
11 years ago
Permalink
Post by Kevin Zheng
Hi there,
I've just noticed that the new bug tracker states only appear in
the "Support Requests" tracker. Each tracker must be updated
individually in order for the new states to apply across all
trackers.
I made the changes before sending out the original email, and I
noticed they fields took as long as 10minute to update.

This time around, after adding the new options, there was a green
status box indicating that the fields were updated.

A double check on my part shows the fields are using the new options.
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